Refund policy

We want you to be happy with your ShedSage purchase.

Returns
You may request a return within 30 days of delivery. To be eligible, the item should be in its original condition and include the original packaging when possible.

Please contact us before sending anything back. Approved returns will receive return instructions and the appropriate return address.

Damaged or Incorrect Items
Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible with your order information and photos of the issue so we can make it right.

Refunds
Once an approved return is received and reviewed, we’ll notify you of the refund decision. Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Return Shipping
If an item is defective, damaged, or incorrect, ShedSage will work with you on an appropriate resolution. For other approved returns, return-shipping costs may be the customer’s responsibility.

Cancellations
If you need to cancel or change an order, contact us as soon as possible. Once an order has entered processing or shipped, we may not be able to cancel it.

Questions?
Please contact ShedSage through our Contact page for assistance with a return or refund.